FAQ
Is the X Oil organic?
The x oil is made of 4 organic, cold-pressed oils and 4 organic aromatic oils. It is also vegan.
How long will the combs last
The Cruxe combs will last an indefinite amount of time with normal use. The genetic make up of carbon-fiber/nylon ensure durability from heat and breaking.
Unlike many combs that lose teeth, our combs most often go “missing” before they break. The white combs’ appearance can be restored by cleaning with hair lightener or a magic eraser due to the matte finish without disrupting the quality or feel of the comb.
What is your return policy?
Products can be returned within 14 days of receiving for any reason for a full refund.
Product returns are accepted for any reason within 14 days of receiving items.
How long is shipping?
3-6 business days.
Can be 2-4 days longer during holiday season.
Shipping & Returns
Fast shipping
Because of our unique 3PL structure we are able to get everything to you in 3-6 business days.
Can be 2-4 days longer during holiday season.
Order tracking
Using the Shop App you can track your order and get live updates at every stage of delivery!
Get in touch
Just go to the contact page and we will respond within 24 hours.
You can also reach out to support@cruxebrand.com or DM on instagram or Facebook @CRUXE